11tka FAQ – Answers to All Your Questions
All in One Place

Each person may only create one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited. This rule applies to everyone to ensure fair gaming.

First, make sure you're entering the correct phone number/email and password. If you've forgotten your password, login page Use the "Forgot Password?" option to reset your credentials. Try clearing your browser cache and attempting again. If the issue persists, contact us at support@11tka.app.

Yes. You can update your name, email, and phone number from the Profile section after logging in. Some changes may require OTP verification for security purposes. Changing your password requires your current password.

KYC verification may be required to increase withdrawal limits or withdraw larger amounts. Simply upload a photo of your National ID or passport to complete verification. This also adds an extra layer of security to your account.

11tka supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. For more details, visit the Payment page All methods ensure fast and secure transactions.

The minimum deposit on 11tka is just ৳100, so you can start at any budget. Deposits via mobile banking are credited to your account almost instantly.

Mobile banking withdrawals are typically completed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. VIP members receive priority processing for faster withdrawals.

11tka does not charge any deposit fees. However, your mobile banking provider's own transaction charges may apply. There are no hidden fees on withdrawals either.

First, wait 15–30 minutes. If the deposit still hasn't appeared, contact us at support@11tka.app with a screenshot or transaction ID. Our team will verify and resolve it promptly.

You'll receive a welcome bonus immediately after registering. Your first deposit will also add an extra bonus to your account. Bonus amounts and terms are updated regularly, so check your dashboard after logging in.

Bonuses cannot be withdrawn directly. Once you meet the required wagering requirements, the winnings earned from the bonus become withdrawable. The specific terms for each bonus are available on our Terms & Conditions page for full details.

Log in to 11tka every day and your daily login bonus will be added to your account automatically. Regular betting also gives you the chance to earn extra cashback and reload bonuses.

Yes. When friends or contacts register using your referral code or link, both of you receive a bonus. You can find full details about the referral program in the Profile section after logging in.

You can bet on cricket, football, kabaddi, tennis, badminton, basketball, and over a hundred other sports. Sports Betting section to view all markets and odds.

Absolutely. 11tka lets you place live bets while a match is in progress. Watch odds update in real time and make your move at just the right moment. Head to the Live Betting section to see all active matches.

Once a bet is confirmed, it generally cannot be cancelled. However, if a cashout option is available, you can withdraw part or all of your stake before the match ends. Cashout details are shown on your bet slip.

Sports Events The page lists all upcoming tournaments and match schedules. You can also place advance bets directly from there.

Live Casino (blackjack, roulette, baccarat), slots, fishing games, crash games, and much more. Games Browse all games on the page and pick your favorite.

Yes. 11tka only uses games from internationally recognized and certified game providers. All games use RNG (Random Number Generator) technology to ensure completely fair and unbiased results.

Popular Games This page shows the most-played games right now, all in one place. It's updated daily.

VIP members enjoy exclusive cashback offers, higher withdrawal limits, a personal account manager, and invitations to exclusive events. VIP page View details.

Earn points on every bet and game you play. Your VIP level upgrades automatically as your points accumulate. Playing regularly is the fastest way to reach higher tiers.

Points don't expire for active members. However, extended inactivity may result in a points reduction. Placing at least one bet per month keeps your points and VIP status secure.

Yes. 11tka uses industry-standard SSL encryption. Your personal data is never sold or shared with third parties. Learn more in our Privacy Policy page.

After logging in, go to Profile → Security Settings to enable 2FA. It activates via OTP sent to your phone. Once 2FA is on, no one else can log in to your account even if they know your password.

If you notice any unusual activity on your account, change your password immediately and notify us at support@11tka.app. Our security team will investigate and take the necessary action promptly.

Yes. 11tka is committed to responsible gaming. You can set your own daily, weekly, or monthly deposit and betting limits directly from your profile settings. Learn more on the Responsible Play page.

Yes. You can pause your account for a set period using the self-exclusion option. It's entirely voluntary and stays in your control. Our support team can also assist you with this.